Frequently Asked Questions
Everything you need to know about illuminating your home with Colorimetry Lights.
What is the average shipping time for your lighting fixtures?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location, while premium fixtures may require additional handling time for secure packaging.
Do you offer a warranty on LED components?
Yes, all Colorimetry Lights products come with a 2-year limited warranty covering manufacturing defects and LED failure under normal household use.
What is your return policy if the light doesn't fit my space?
We offer a 30-day satisfaction guarantee. If the fixture is in its original condition and packaging, you can return it for a full refund, minus return shipping costs.
Are your lights compatible with smart home dimmers?
Many of our modern fixtures are compatible with standard TRIAC dimmers and smart home systems. Please check the 'Technical Specifications' section on the specific product page for individual compatibility details.
How do you ensure fragile glass components arrive safely?
We use custom-molded high-density foam and double-walled corrugated boxes to protect our glass and crystal elements. If any part arrives damaged, we will ship a replacement free of charge.
Do I need a professional electrician to install these lights?
While we provide comprehensive installation guides for all products, we strongly recommend hiring a licensed electrician for hardwired ceiling fixtures and wall sconces to ensure safety and code compliance.